How is my order being processed?Updated a year ago
When you place an order with us, please keep in mind that there will be a processing period of 1 to 4 business days at our warehouse before your items are dispatched. Afterward, they will be handed over to our trusted carriers, Stallion Express and Canada Post, for delivery. This shipping process typically takes about 3 to 10 business days to reach your designated delivery point, barring any unusual weather conditions or unforeseen exceptional events. Please note that processing time may be longer than expected during sales, promotions, or product launches. We aim to provide a smooth and efficient shipping experience, and for your convenience, we offer a fixed shipping and handling cost of $9.99 CAD for our standard shipping service (for orders below $60 CAD, excluding taxes and promotional codes), which also falls within the 4 to 7 business day timeframe. Please note that orders are shipped exclusively on business days, from Monday through Friday, and this excludes all Canadian holidays. Your satisfaction is important to us, and we appreciate your understanding as we work diligently to get your order to you.